Privacy Policy
Last updated: April 23, 2026
CustomSite (“we,” “us”) operates customsite.online and related services. This policy describes how we handle personal information you provide when you use our site, request a quote, or use client tools we host.
1. Information we collect
- Contact and quote requests: name, email, phone (optional), company, project details, budget range, and any URLs or files you include.
- Client accounts: if you sign in, we use your email and account identifiers through our authentication provider (Supabase) to secure access to your dashboard, projects, and messages.
- Technical data: server logs may include IP address, user agent, and timestamps for security and rate limiting.
2. How we use information
We use this information to respond to inquiries, provide services, process payments where applicable, maintain security, and improve our product. We do not sell your personal information.
3. Service providers
We may use trusted third parties for hosting (e.g. Railway), database and authentication (Supabase), email delivery (e.g. Resend), and payments (Stripe). They process data only as needed to provide those services.
4. Cookies and analytics
We may use essential cookies for sign-in and session security. If we enable analytics, we will update this section and, where required, show a clear notice. You can control cookies in your browser settings.
5. Retention
We retain lead and project data as long as needed to deliver services and meet legal or accounting requirements, then delete or anonymize it.
6. Your rights
Depending on your location, you may have the right to access, correct, or delete personal data we hold, or to object to certain processing. Contact us at the email below and we will respond within a reasonable time.
7. Children’s privacy
Our services are not directed to children under 16, and we do not knowingly collect their data.
8. Changes
We may update this policy; the “Last updated” date will change. Continued use after changes means you accept the revised policy.
9. Contact
Questions: hello@customsite.online · Contact form